ORLANDO, Fla. – Press Ganey, the leading provider of experience measurement, data analytics, and insights for health systems and health plans, has announced a strategic collaboration with Microsoft. This collaboration will enable the development of a suite of generative AI-powered solutions that redefine actionable insights, driving transformational improvements in the safety, quality, and experience of care delivery.
By combining Press Ganey’s unmatched data and expertise in healthcare with Microsoft’s cutting-edge capabilities in artificial intelligence, cloud computing, and ambient listening technologies, this collaboration will empower healthcare organizations to anticipate patient needs, support clinicians, and create more human-centered care experiences.
“Press Ganey’s collaboration with Microsoft marks a significant milestone in our mission to help healthcare organizations create exceptional experiences for both patients and the workforce,” said Darren Dworkin, President and Chief Operating Officer of Press Ganey Forsta. “With the integration of Microsoft’s advanced AI technologies, coupled with our deep healthcare datasets, we are poised to deliver new insights and enable truly data-driven transformation in care delivery.”
“Press Ganey is a recognized leader in healthcare experience management, and we are proud to collaborate with them to bring innovative, human-centered solutions to the industry,” said Peter Durlach, CVP, Chief Strategy Officer, Health & Life Sciences, at Microsoft. “Together, we are leveraging the power of Microsoft Cloud and AI to help transform care quality, support clinicians in reducing administrative workload, and improve patient outcomes at scale.”
