KPMG in India, in collaboration with FICCI, has released a report titled “AI in Healthcare: Reimagine care with AI-driven transformation.” The report underscores how Artificial Intelligence (AI) can reshape Indian healthcare by bridging systemic gaps and driving measurable outcomes. According to NITI Aayog projections cited in the report, AI has the potential to contribute to a threefold increase in India’s GDP by 2035, with healthcare identified as a priority sector for transformation.
The report goes beyond showcasing AI innovation—it provides a strategic roadmap for objective driven and responsible AI adoption in Indian healthcare. AI has hundreds of applications across healthcare value chain, and this report reflects on 25+ real world uses cases from Indian healthcare providers and mapping a phased transformation journey—enable, embed, evolve. It also addresses critical challenges such as data fragmentation, ethics, governance, and workforce readiness, offering a blueprint for integrating AI across clinical, operational, and public health domains.
Key Insights from the Report:
- AI in Self-care & Health Management: Personalised tools for proactive health monitoring and risk prediction.
- AI in Patient Onboarding & Engagement: Multilingual chatbots, automated scheduling, and tailored care journeys.
- AI in Clinical Screening & Diagnosis: Faster, more accurate diagnostics using predictive algorithms and imaging tools.
- AI in Hospital Operations: Enhanced resource planning, discharge processes, and performance analytics.
- AI in Public Health: Real-time disease surveillance, climate-sensitive forecasting, and population health management.
- Governance & Ethics: Emphasis on data privacy, ethical safeguards, and stakeholder alignment.
- Technology Landscape: Use of Generative AI, speech recognition, agentic AI, machine learning, and RPA
Commenting on the report, Lalit Mistry, Partner and Co-head, Healthcare, KPMG in India said, “This paper explores the transformative role of AI in connecting the dots between vast untapped data, disconnected systems into a unified, intelligent network that delivers personalised and effective care. Providers across public and private sector can unlock huge value and efficiency by adopting AI-driven transformation to deliver better care and outcomes.”
Future healthcare success demands a new level of cross-functional collaboration across healthcare care settings and healthcare workforce. Tomorrow’s healthcare will be intelligent, not just artificially, but seamlessly integrated. With AI at the core, people, services, and providers unite to reimagine care, uplifting and not replacing, the human capabilities, to deliver smarter, more connected healthcare outcomes.
